820 Woodroffe Ave.

Ottawa, ON, K2A 3V7



Low Income Cut-off Standards
Low income status is determined using the Low Income Cut-Off (LICO) Standards as defined by Statistics Canada. Low income status can be determined using family or household income. The family concept used is the economic family, that is, all persons living in the same dwelling and related by blood, marriage, common-law relationship or adoption. A household is defined as a person or group of persons residing in a dwelling.
To view the LICO Standards please refer to the Statistics Canada website at: ( before tax measures) or ( after tax measures) to verify the current Low Income Cut-Offs. Tables are listed by year, scroll to the bottom of the webpage to view the most current LICO information. Applicants are required to present proof of income on, or prior to, the scheduled day of the computer pick-up. Please note that failure to provide necessary documentation may result in the rejection of your application.

The RCTech OUTREACH program provides low income individuals with affordable ownership of quality renewed computers, ready to use software & learning modules all in one package. Check here for full details.

logo outreach

Do you need a computer?


Save Money on Internet Access and Computer Software

Inexpensive Ways to Connect to the Internet

The Ottawa Public Library provides computer services at all of its 33 branches during its regular hours of operation.

  • Up to two hours per day of PC access for valid library cardholders.
  • PC time can be booked in advance using their Online Booking System (OBS) or as available on a drop in basis.
  • High speed and wireless service is available in all branches.
  • To use the library's computers you need to have a valid library card.

The Ottawa Public Library


The National Capital Freenet

The National Capital Freenet (NCF) is not-for-profit and non-commercial. NCF is owned by its members, and was established in 1992 by people at Carleton University. Since then, over 100,000 people in Canada's national capital region have registered with NCF. Membership is free.

The NCF is volunteer driven. Many individuals help in the office, as board members, with problems online, by writing software and manuals, organizing, work with school children and seniors.

The NCF offers a number of Internet services to the residents of Ottawa. Their dial-up service is donation based - you pay what you can - while their high-speed service costs around $35 a month


Free Word Processing and Other Software

Open Office

Word processing software is expensive - especially software that's rich in useful features. Thankfully though there is a much cheaper alternative to the universally used Microsoft Office Suite of programs. Open Office is the name of a replacement group of programs that will duplicate eighty to ninety percent of what Microsoft Office delivers and it's absolutely free.
Open Office is open-source office software for word processing, spreadsheets, presentations, graphics, databases and more. It is available in many languages and works on all common computers. It stores all your data in an international open standard format and can also read and write files from other common office software packages.
Download a copy of Open Office and install it on your home computer.

openoffice2 1

Google Docs

In addition to Open Office, Google offers another free way of taking care of all your software processing needs. Called Google Docs, all that's required to use this software is an Internet connection. There's no charge at all for using it and you can access the files you create with this software from any Internet connected computer anywhere in the world.

Google Docs accepts most popular file formats, including DOC, XLS, ODT, ODS, RTF, CSV, PPT, etc. so you can go ahead and upload your existing files as well as create new ones from scratch. In addition, you can invite other people to view your documents or edit them.


Save Money on Internet Access and Computer Software









Helpful Information